The 7 wastes of lean are an integral part of Lean methodology from Toyota, and it applies to the world of cleaning.
Let's start with 2 definitions:
- Waste is an activity that doesn't deliver any value to the customer.
- If a customer is willing to pay for an activity, then it is a 'value adding step'
OK, here's the 7 wastes of lean in cleaning, and how you can eliminate them.